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jibazz Privacy Policy

Protecting your personal information is our highest priority. Read this policy to learn how jibazz collects, uses, and keeps your information secure.

Last Updated: January 2026 — This privacy policy may be revised from time to time. If there are significant changes, we will notify you by email.

Introduction About This Policy

jibazz ("we", "our") operates a safe and reliable online gaming platform for users in Bangladesh. This privacy policy ("Policy") describes what information we collect about you when you use the website https://jibazz.cam, how we use it, and how we keep it secure.

By using this site, you are agreeing to this privacy policy. Our services are available only to individuals aged 21 or older. If you disagree with any part of this policy, please stop using our services and notify our support team immediately.

1 What Information We Collect

When registering and using services on jibazz, we collect the following types of information:

1.1 Information You Provide Directly

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Password (stored in encrypted form)
  • National ID or passport number (for KYC verification)
  • Residential address
  • Payment method details (bKash, Nagad, Rocket, Upay, or bank account details)

1.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Time spent on the site and pages visited
  • Information from cookies and similar tracking technologies
  • Transaction history and gaming activity logs

1.3 Information Received from Third Parties

We may occasionally receive relevant information about you from identity verification service providers or payment processors. This information is used solely to confirm your identity and prevent fraud.

2 Purpose of Using Your Information

jibazz uses your personal information for the following legitimate purposes:

2.1 Account Management and Service Delivery

  • Creating and managing your account
  • Processing deposits and withdrawals
  • Providing bonuses and promotional offers
  • Managing the VIP program and delivering its benefits
  • Operating customer support services

2.2 Security and Legal Compliance

  • Age and identity verification (KYC process)
  • Prevention of fraud and money laundering
  • Enforcing responsible gaming policies
  • Meeting applicable legal obligations

2.3 Improvement and Communication

  • Improving site performance and user experience
  • Keeping you informed about relevant offers and updates
  • Resolving technical issues and ensuring site security
  • Conducting statistical analysis and research

3 Data Storage and Security

jibazz takes the highest technical and organizational measures to protect your information. The security methods we use include:

3.1 Encryption and Technical Protection

  • All data transfers are completed via SSL/TLS encryption
  • Passwords are stored using industry-standard hashing algorithms
  • Payment information is processed in accordance with PCI-DSS standards
  • Regular security audits and vulnerability assessments are conducted

3.2 Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

3.3 Response to a Data Breach

In the event of a data breach, jibazz will notify affected users and the relevant authorities as quickly as possible, and will make every effort to mitigate the damage.

4 Sharing Information and Third Parties

jibazz never sells your personal information or transfers it to third parties for commercial purposes. However, we may share specific information in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These partners are bound by strict confidentiality agreements and may only use your information to provide their designated services.

4.2 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — may use certain technical data (such as session IDs) to ensure a safe and fair gaming experience.

4.3 Legal Obligations

We may provide necessary information to authorities in response to court orders, lawful requests from investigative agencies, or requirements under applicable law.

5 Cookies and Similar Technologies

jibazz uses cookies and similar technologies to improve your experience on the site and to ensure the site functions correctly.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as keeping your login session active, security verification, and saving your language preferences. Disabling them will prevent many site features from working.

5.2 Performance and Analytics Cookies

We use analytics cookies to understand how different parts of the site are being used. This information is collected in an anonymous and aggregated form.

5.3 Cookie Controls

You can manage or delete cookies from your browser settings. However, disabling essential cookies may limit certain features of the jibazz site.

6 Your Rights

You have the following rights over your personal information, and jibazz fully supports these rights:

6.1 Right to Access

You may request to know what information we hold about you. After verification, we will provide you with a copy of that information within a set timeframe.

6.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a set period due to legal obligations.

6.4 Right to Restrict Processing

You may object to the processing of your information for specific purposes, such as opting out of marketing communications.

To exercise these rights, contact us at: [email protected] or through 24/7 live chat.

7 Children's Privacy

jibazz strictly does not provide services to anyone under the age of 21. We do not knowingly collect information from any minor. If it comes to our attention that a minor is using our site, we will immediately close that account and delete all associated information. If you suspect that a minor is using our site, please contact us right away.

8 International Data Transfers

Our servers and technology infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, jibazz ensures it remains protected in accordance with the standards described in this privacy policy. We apply industry-standard security agreements and measures for data transfers.

9 Marketing Communications

If you agree to receive our promotional emails or notifications, we will keep you informed about jibazz offers, new games, and special events. You may opt out of these communications at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any email
  • Going to your account settings and changing your notification preferences
  • Sending a request through our live chat or by email

Even after opting out of marketing communications, essential account-related communications (transaction confirmations, security alerts, etc.) will continue.

10 Policy Changes

jibazz may update this privacy policy from time to time. If there are significant changes, we will:

  • Update the "Last Updated" date at the top of the page
  • Send a notification to your registered email address
  • Display a notice on the site if necessary

Continued use of the site after any changes indicates that you have accepted the updated policy.

11 Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact us:

Our privacy team will process your request as quickly as possible and keep you informed.