For 21+ only

Responsible Gaming at jibazz —
Your safety is our priority

jibazz believes entertainment is enjoyable only when it is in control. Use our responsible gaming tools to set your own limits and play safely.

What is responsible gaming and why does it matter?

Online betting and casino gaming is a form of entertainment — but only when enjoyed in a measured and mindful way. jibazz always puts responsible gaming first. We want every one of our users to stay mentally, financially, and socially healthy.

Responsible gambling means you decide when to play, how much time to spend, and how much money to spend. You should never play with borrowed money or by breaking your savings. If betting causes anxiety instead of enjoyment, that is a sign of a problem.

Important: jibazz is for people aged 21 and above only. Opening an account for minors is strictly prohibited. If someone close to you is a minor, do not allow them to use this site.

Our protection tools

Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A waiting period applies if you wish to increase the limit.

Time-Out Feature

If you feel you need a break, activate a time-out from 24 hours up to 30 days. During this period your account will be completely inactive and no betting or login will be possible.

Self-Exclusion

Choose self-exclusion for a long-term break — with options ranging from 3 months to permanently closing your account. This step is irreversible and takes effect immediately.

Session Time Alert

You will be reminded to log out of your account at set intervals. Set a session time limit to keep track of how long you have been playing.

Betting History Review

View your complete betting and deposit-withdrawal history at any time. Review your spending patterns and take action if needed.

Support and Advice

Is gambling becoming a problem? Contact us via 24/7 live chat or at [email protected]. Our team will assist you in Bengali.

How to activate self-exclusion

You can enable self-exclusion on your account in just a few steps. The process is simple and immediate.

01

Log in to your account

Log in to your account at jibazz and go to the settings menu.

02

Open the "Responsible Gaming" section

Find the "Responsible Gaming" section in your profile settings.

03

Choose a time period

3 months, 6 months, 1 year, or permanent — select the break duration that suits you.

04

Confirm

Once you confirm the request, your account will be locked immediately and a confirmation email will be sent.

05

Contact support (if needed)

You can also activate self-exclusion by contacting support directly, without logging in.

Age verification and minor protection

jibazz strictly ensures that only people aged 21 or above can use this platform. An age verification process must be completed at registration. If we suspect that an account is being used by a minor, that account will be suspended immediately.

If you have children or teenagers in your household, make sure they cannot access jibazz using your device. Use parental control software and keep your account logged out.

  • Age verification is mandatory for every account.
  • A national ID or valid identification is required at registration.
  • Betting on behalf of a minor is strictly prohibited.
  • Block the website using child-friendly software.

Signs of problem gambling

If any of the following signs appear, be alert and seek help right away:

  • Continuing to bet more in an attempt to recover lost money.
  • Lying about gambling or hiding it from family and friends.
  • Being unable to stop playing or repeatedly trying and failing to stop.
  • Taking on debt or spending family savings for betting.
  • Feeling restless, irritable, or anxious when not gambling.
  • Neglecting work, studies, or family responsibilities to spend time betting.
  • Gambling to escape stress or distress rather than for entertainment or enjoyment.

If these signs appear, do not delay — contact us. Our support team will assist you in Bengali with complete confidentiality.

Tips for healthy betting habits

Follow the advice below for responsible gaming at jibazz:

  • Set a fixed budget before playing and stick to it.
  • Never think of betting as a source of income — it is entertainment only.
  • Set a daily time limit for how long you will play.
  • Avoid betting when drinking alcohol or under mental stress.
  • Make time for family, friends, and hobbies beyond betting.
  • Review your betting history regularly.
  • Do not make decisions out of excitement when winning or disappointment when losing.

Need help? We are always here for you

24/7 Bengali live chat support

jibazz's responsible gaming support team is ready for you seven days a week, twenty-four hours a day. Contact us via live chat or email for any questions or assistance regarding deposit limits, self-exclusion, or time-out.

[email protected]

Complete confidentiality is guaranteed. Your information will never be shared with any third party.

Frequently asked questions about responsible gaming

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you will find options to set daily, weekly, or monthly deposit limits. The limit takes effect immediately after you set it. Limits can be reduced instantly, but increasing a limit requires waiting through a set cooling-off period.

Self-exclusion is an important protective measure. It cannot be cancelled before the set period ends. If you wish to reactivate your account after the period expires, you will need to contact the support team and follow a specific process.

Time-out is a temporary break — from 24 hours up to 30 days. It is suitable for short-term rest. Self-exclusion is for long-term protection — with options ranging from 3 months to permanently closing your account. If you feel the problem is serious, choose self-exclusion.

Yes. jibazz follows an age verification process at registration. If any account is suspected, it is immediately suspended and reviewed. However, if you believe someone you know who is a minor is using an account, please notify us at [email protected].

First, contact our support team via live chat or at [email protected]. We can help you activate self-exclusion and guide you toward professional assistance. Gambling addiction is a mental health condition and it is treatable — seeking help is not a sign of weakness.

If you have a balance in your account when you activate self-exclusion, please contact the support team to arrange a withdrawal. We will return your funds in accordance with the applicable policy.

Play responsibly and enjoy the experience

Entertainment at jibazz is safe. Browse our games, read the FAQ, or contact support directly.

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